If you're running Windows Vista, you either have or will shortly be invited to install the latest Windows Update - Vista SP2.
I have done this on three computers now and be warned, it is a huge download - about 340mb - so could easily give you the impression that it has failed. It did me!
Do persevere. It took me about 50-60 minutes to complete the whole process, including the re-start with three-part update, on each computer. One took even longer because a setting in Internet Explorer interfered with progress.
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